Review Monitoring

Custom data solutions for rating and review monitoring

Scraping solutions to gain insights from reviews across multiple platforms.

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Dashboard showing sentiment analysis, total reviews collected, and competitor comparison.

Use cases

Transform your approach to customer feedback

Dashboard showing average response time, highest response time by platform, resolved and unresolved reviews, and a line graph comparing response times

Proactive Reputation Management

Stay ahead of customer feedback and manage your brand’s reputation effectively.

  • Track all reviews across multiple platforms to avoid blind spots.
  • Respond quickly to negative reviews to mitigate damage.
  • Analyze trends in customer sentiment to improve service quality.
Dashboard showing competitive benchmarking, competitors review volume, average rating, and total reviews.

Competitive Benchmarking

Gain insights into your competitors’ performance and market positioning.

  • Monitor competitor reviews to identify strengths and weaknesses.
  • Compare ratings across similar products to gauge market standing.
  • Adjust strategies based on competitor performance insights.
Sentiment analysis dashboard showing neutral reviews, percentage of neutral reviews, and insight from 1,526 reviews.

Customer Sentiment Analysis

Understand how customers feel about your products or services through their reviews.

  • Aggregate review data for a comprehensive view of customer opinions.
  • Identify recurring themes in feedback to inform product development.
  • Measure sentiment shifts over time to track the impact of changes.
Product improvement insights dashboard showing customer satisfaction score, total reviews analyzed, and feature-wise breakdown of positive and negative mentions.

Product Improvement Insights

Utilize customer feedback to enhance product offerings and features.

  • Gather detailed feedback on specific product aspects from reviews.
  • Identify common complaints to prioritize improvements.
  • Leverage positive feedback for marketing and product positioning.
Dashboard showing trending keywords in reviews, mentions, sentiment shift, and competitor impact.

Market Trend Identification

Stay informed about emerging trends based on customer feedback.

  • Analyze review data to spot new market demands or shifts.
  • Monitor seasonal trends in customer preferences over time.
  • Adapt offerings based on real-time insights into consumer behavior.
Sentiment and emotion analysis dashboard showing key topics, sentiment score, emotion detected, and review category.

Custom AI Solutions Integration

Enhance your review monitoring with tailored AI solutions for deeper insights.

  • Utilize machine learning models for advanced sentiment analysis.
  • Automate data processing for faster decision-making.
  • Create custom dashboards that visualize key metrics and trends.

We prioritize data quality over everything else

We’re a full-service data provider with a knack for scraping reliable and high-quality data. Our data offerings are

Updated

We offer real-time data, ensuring its relevance and timeliness for your crucial investment decisions. Our data is never recycled, avoiding the pitfalls of outdated and stale information.

Unique

The data we provide is distinct from that of your competitors or existing providers. As a custom data provider, we offer unique data scraped exclusively for you.

Custom

We specialize in providing customized datasets that precisely match your business needs. Our experts are available for a consultation to explore tailored options with you.

ScrapeHero’s Process

Requirements

Tell us which websites to scrape and which data points to collect

Scraping

We scrape the data using our highly distributed web scraping software

Data Delivery

We deliver clean, usable data in your preferred format and location

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Why ScrapeHero

ScrapeHero is synonymous with data reliability

We’re one of the best data providers for a reason.

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We are Customer-Focused

Our goal is customer happiness, not just satisfaction. We have a 98% retention rate and experts available to help you within minutes of your requests.

Data Quality is Paramount

We use AI and machine learning to identify data quality issues. Both automated and manual methods are used to ensure high-quality data delivery at no extra cost.

We are Built for Scale

Our platform can crawl thousands of pages per second, extract data from millions of web pages daily, and handle complex JS sites, CAPTCHA, and IP blacklisting transparently.

We Value Your Privacy

Our customers span from startups to Fortune 50 companies. We prioritize our customers’ privacy and do not publicly disclose customer names or logos.

Clients love ScrapeHero on G2

Ready to turn review data into e-commerce intelligence?

Contact us to schedule a brief, introductory call with our experts and learn how we can assist your needs.

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Legal Disclaimer: ScrapeHero is an equal opportunity data service provider, a conduit, just like an ISP. We just gather data for our customers responsibly and sensibly. We do not store or resell data. We only provide the technologies and data pipes to scrape publicly available data. The mention of any company names, trademarks or data sets on our site does not imply we can or will scrape them. They are listed only as an illustration of the types of requests we get. Any code provided in our tutorials is for learning only, we are not responsible for how it is used. Access to this website is subject to the Website Terms of Use